Delays in PRAN Generation and Final Settlement of Exit/Withdrawal Cases under NPS

In continuation of this office letter No. NPS/2021/1057 Dated 13-09-2021, regarding timelines prescribed for various activities under the New Pension Scheme (NPS), it has been observed that delays continue to occur in the following areas:

A. Registration of new subscribers and generation of PRAN, and
B. Initiation and authorization of final settlement (Exit/Withdrawal) cases under NPS.

2. These delays result in financial hardship for the concerned employees and are contrary to the instructions issued for timely execution of NPS processes.

3. All Heads of Departments, therefore, requested to:
A. Examine all cases where PRAN generation or final settlement under NPS was delayed, 

B. Identify the stage and cause of delay
C. Fix responsibility in such cases and take appropriate administrative or disciplinary action,

4. Further, it is requested to instruct all DDOs under your control to ensure strict adherence to the timelines already circulated vide this office letter No. NPS/2021/1057 dated 13.09.2021, so as to avoid recurrence of such delays. 

Directorate of Treasury & Accounts, Pensioners & New Pension Scheme, Punjab, Government of Punjab
NPS/2025/E-899880/673 Dated 28-08-2025